"...I am very glad to be dealing with Emerson as he has been very helpful in so many ways ;
1. Very clear with what I want and gets to management for approvals on my special requests
2. Efficient in closing the orders and preparing the products for delivery
3. Good record keeping to ensure that all orders are cleared
4. Helped on my personal quest for price comparisons
5. Is more supportive on my requests as we have built up a relationship
6. Good with checking the products and willing to exchange them when I was fussy I am always willing to assist Emerson in any issues and supportive of Silver Bullion Sdn Bhd. "

    
Following is my feedback on my first purchase/transaction with Silver Bullion Malaysia.

I have been a customer of one of your competitors for 4 years now and I have always bought from them  until recently when I found Silver Bullion in PJ. It's only after talking to Silver Bullion that I started to feel better buying gold from Silver Bullion for the below reason's.

1. First and foremost, Silver Bullion's spread is lesser than the place I usual use to buy from. Hence I'm paying lesser than what I use to pay previous. Hence Silver Bullion's price online would be the cheapest in Malaysia.

2. Payment and collection by them is prompt. You pay Silver Bullion and you can pick up your purchase the same day, less hectic and less fuss.

3. Last but the most important attribute of any business - Customer Centric attitude. Silver Bullion Sales Manager Emerson is very customer focused. You call/FB/whatsapp him he will instantaneously reply you and are more than willing to accommodate customer's request and are very flexible.

In comparison to the place I usually buy from which are not totally not customer centric and rather unfriendly towards their customers unlike Silver Bullion, where  the sales manager tries to establish a contact on a personal basis. Thank you Emerson for the wonderful attitude you hold towards your customers.

Good luck SB
 
Regards,

Syed Muzeeb