Following is my feedback on my first purchase/transaction with Silver Bullion Malaysia.
I have been a customer of one of your competitors for 4 years now and I have always bought from them until recently when I found Silver Bullion in PJ. It's only after talking to Silver Bullion that I started to feel better buying gold from Silver Bullion for the below reason's.
1. First and foremost, Silver Bullion's spread is lesser than the place I usual use to buy from. Hence I'm paying lesser than what I use to pay previous. Hence Silver Bullion's price online would be the cheapest in Malaysia.
2. Payment and collection by them is prompt. You pay Silver Bullion and you can pick up your purchase the same day, less hectic and less fuss.
3. Last but the most important attribute of any business - Customer Centric attitude. Silver Bullion Sales Manager Emerson is very customer focused. You call/FB/whatsapp him he will instantaneously reply you and are more than willing to accommodate customer's request and are very flexible.
In comparison to the place I usually buy from which are not totally not customer centric and rather unfriendly towards their customers unlike Silver Bullion, where the sales manager tries to establish a contact on a personal basis. Thank you Emerson for the wonderful attitude you hold towards your customers.
Good luck SB
I have purchased several times from Silverbullion and must comment that I am very pleased with the way the team handled my order to delivery. It was done with professionalism each time. The staff who attended to me on delivery has always been accommodating and helpful. They also took the opportunity to enlighten and equip me with valuable knowledge and information related to investment in precious metal and were very patient in answering any questions that I may have.
Keep up the good work!