About Discount Tiers and the Pricing Chart

Posted by Radzik Hishamuddin Sankara on 15 Apr 2020

Discount tiers are volume discounts, with a twist. The twist is that we add your past purchases to your current order to determine your volume discount.
 

Benefits:

  • Many existing customers qualify for immediate discounts. Log into the website for automatic price adjustments according to your discount tier.
  • Volume discounts grow from one order to the next. Even small orders can qualify for volume discounts. Great for customer who wish to dollar average through regular buying.
  • Mix & match products. This is possible as discount tiers are based on bullion ounces purchased (1 point = 1 silver ounce) which are common measure across all products and order types.

See How it Works:

  • Add items to the shopping cart, as the shopping cart reaches a discount tier threshold (e.g. 3,000 points) the appropriate discounts will automatically be applied.
  • Log onto the system to have your past purchase points balance added along with the corresponding points in your shoppping cart as below.

The Discount Tier Thresholds:

The system assigns a discount tier based on the ounces of bullion in the shopping cart and the past orders [requires login] ounces (points) according to the following tables:
Each purchased metal counts as:
1 Silver oz = 1 points
1 Gold oz = 10 points
1 Platinum oz = 10 points
To determine your tier:
Tier 1 0  to 1,499 points
Tier 2 1,500 to 2,999 points
Tier 3 3,000  to 4,999 points
Tier 4 5,000 to 9,999 points
Tier 5 10,000  to > 10,000
 

About Buying and Selling:

Your Buying Options:

MYR, SGD, or USD - Your order can be priced in these currencies. This is useful to avoid currency exchange charges.

QTY / Tier Rows - Discount Tiers apply to all orders, whether it is S.T.A.R. Storage orders or local pickup orders. Details on Discount Tiers can be found below.

 


Your Selling Options:

We buy investment grade (.999 or higher) silver or gold bullion on the spot after passing our test at any of our branches in Malaysia. (see buyback details).

S.T.A.R. Storage buybacks can be done online without the need to be physically in Singapore by logging into your account on our website and submitting a sellback request.

Discount Tier FAQ

What is the "Accumulated Metals Discount"?
The accumulated metals discount applies across all product types across all your transactions. This is true regardless of order type. Whether you choose to store with us or choose to bring back the bullion home, you earn points and will possibly enjoy discounts.
 
I bought bullion from Silver Bullion back in 2009, do I still get to keep the points I earned back then?
Yes. Since the second quarter of 2012, we have not reset points as earned by customers in the past.
 
What purchases count towards the points balance exactly?
The order must have a process status of "Waiting for Payment'", "Payment Received" or "Completed".
 
How would gold be counted in points?
Gold is equivalent to 10 points per ounce, for example, 10 ounces of gold is equivalent to 100 points.
For a given purchase, silver will result in more points earned compared to gold, which reflects our focus on encouraging customers to purchase silver.
 
How can I review my past orders and check my points?
After you log into the website click on the top right of the screen showing your username and click on "Order History" Your detailed order information will be listed, including the number of points accumulated purchasing bullion and order status.

I have earned 300 points from past orders. I am now making a 9,700 silver ounce order. 10,000 points qualify for a discount. Would I receive the discount on this latest order?
Yes, as soon as items are added to the shopping cart the added ounces are counted towards the points balance. Prices are automatically adjusted and discounts applied.